MALLARD GRANGE B&B COVID-19 OPERATING PROCEDURES
LOOKING AFTER OUR GUESTS, OUR SMALL TEAM AND OURSELVES
Covid has changed life for us all and we know that some guests will still be concerned about Covid. So we will continue to do our best to keep everyone here safe and well. We won't come into a guest room to tidy, unless requested and we are going to keep space between guests around the big dining room table at breakfast. Alternatively, guests can enjoy a lighter breakfast in the privacy of their bedroom. Please be assured that we are doing everything we can to keep us all safe and well, without spoiling the enjoyment of a stay with us.
Mallard Grange is inspected annually by the AA and must maintain extremely high standards of cleanliness to retain our AA 5 Star Rating. We are also inspected by the Food Standards Agency and achieved a 5 Star Food Hygiene Rating (which is the highest rating) for cleanliness and food safety. In addition to which we have achieved an AA COVID-Confident Certification.
To further re-enforce our already robust cleaning practices, we have invested in a fogging machine and a safe, non-irritant, environmentally friendly sanitising agent, which will be used as necessary.
We are also asking guests to stay longer if they can, in order to further reduce the number of guests we have passing through. This also helps to reduce our carbon footprint and is easier for us to manage.
We look forward to seeing you - our friendly welcome and genuine Yorkshire hospitality will always be the same.